Agent Network Manager

Responsibilities

• Manage commercials for all onboarded network agents.
• Act as the primary point of contact for all network agents and lead a dedicated team.
• Drive shipment volumes and revenue growth through the existing agent network.
• Monitor service quality and KPI adherence.
• Proactively resolve operational escalations and service failures.
• Lead performance reviews, structured governance, and long-term relationship management with agents.

Qualifications

• 10 –15 years of experience in roles spanning Commercial, Procurement, and Operations.
• Proven strength in stakeholder and relationship management.
• An execution-focused mindset with strong problem‑solving capabilities.
• A business-oriented / sales‑driven attitude with the ability to grow and optimize networks.
• Experience leading teams and working in fast‑paced, performance‑driven environments.