Administrator – Desk Side Services

Job Title: Administrator – Desk Side Services
Location: Amsterdam, Netherlands (Hybrid)
Job Type: Contract (6 Months)

Job Summary:

We are seeking a skilled and customer-focused Administrator – Desk Side Services / Tools & Automation Engineer to support and enhance IT asset management and desk-side operations. The ideal candidate will play a key role in improving operational efficiency through automation tools, incident management, and ITIL-based service delivery practices.

This role requires strong analytical skills, hands-on experience with asset management tools, and the ability to independently manage tickets while ensuring high levels of customer satisfaction.

Key Responsibilities:

• Adhere to quality standards and regulatory requirements by implementing best practices in...