Vacancy Description
Key Responsibilities
Office Administration
Customer Support
Office Administration
- Assist with maintaining and organizing daily office operations and procedures
- Answer incoming phone calls and direct inquiries appropriately
- Receive deliveries, sort incoming mail, and maintain office organization
- Maintain cleanliness and general upkeep of the office
- Compile, copy, sort, and file records and office documentation
- Send customer emails and follow-up communications as needed
Customer Support
- Prepare estimates and work orders for customers
- Send reminders regarding upcoming service or calibration appointments
- Track customer communications, sales activity, and follow-up requests to ensure timely responses
- Communicate professionally with customers and staff to answer questions, process requests, and resolve concerns
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