2nd Line Tech Support Shift Lead

A leading recruitment agency is looking for a Shift Leader for their 2nd Line Technical Support team in Harrogate, England. This role is vital for delivering high-quality customer support and enhancing service efficiency. The successful candidate will oversee a team of engineers and ensure compliance with service standards while fostering development and team motivation. Key skills include leadership, problem-solving, and technical communication. A solid technical foundation is preferred but a willingness to learn is essential.
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