Salesforce Service Cloud (CRM) AMS Manager

Salesforce Service Cloud (CRM) – AMS Manager

Location: San Francisco, CA (Onsite)

Job Type: Contract

Schedule: Monday – Friday, 9:00 AM – 5:00 PM



We are seeking an experienced Salesforce Service Cloud (CRM) AMS Manager to lead Application Managed Services (AMS) operations, ensuring system stability, efficient service delivery, and continuous improvement of CRM applications.

This role combines Salesforce functional expertise, program management, and integration oversight (MuleSoft), while managing stakeholders and support teams in a fast-paced onsite environment.

Key Responsibilities

AMS Operations & Support

• Lead AMS operations for Salesforce Service Cloud


• Ensure system stability, performance, and support delivery


• Manage in...