Care AI Operations Lead — Drive Adoption & Value

Keywords Studios in Mexico City is seeking an AI Operations Manager to help clients adopt, launch, and scale Helpshift Care AI within Player Engagement. You will guide AI deployments from planning through go-live and ensure ongoing value while protecting quality and player trust.

You will lead cross‑functional work with Sales, Account Management, Client Success, Product, and Operations to define scope, onboarding, hypercare, and reporting.