Vacancy Description
**Description**
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
**Summary:**
The Care Access Representative serves as the first point of contact for the patient community, staff, and physicians. This role assists in the patient registration process by scheduling outpatient appointments, entering patient information, and transferring calls to appropriate personnel and coordinating communication between business units.
This positions supports the UNC Otolaryngology Clinic.
**Schedule:**
+ Monday - Friday, 8:00 am - 4:30 pm
+ Hybrid schedule
**Job Expectations:**
+ High call volume, expecting 60-80 calls per day
+ Primary duty will include answering incoming calls
**Responsibilities:**
1. Ensures excellent customer service by consistently demonstrating a caring, positive,...
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
**Summary:**
The Care Access Representative serves as the first point of contact for the patient community, staff, and physicians. This role assists in the patient registration process by scheduling outpatient appointments, entering patient information, and transferring calls to appropriate personnel and coordinating communication between business units.
This positions supports the UNC Otolaryngology Clinic.
**Schedule:**
+ Monday - Friday, 8:00 am - 4:30 pm
+ Hybrid schedule
**Job Expectations:**
+ High call volume, expecting 60-80 calls per day
+ Primary duty will include answering incoming calls
**Responsibilities:**
1. Ensures excellent customer service by consistently demonstrating a caring, positive,...
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