Card Lending Services (CLS) - Business Analysis Associate II / Strategy & Innovation

Do you have a passion for providing a best-in-class experience for customers and employees? Our Card Lending Services Team has an excellent opportunity for an individual with proven commercial underwriting abilities.
This is a strategic change-leadership role within Card Lending (CLS) Digital Strategy & Production Support as a **Business Analysis Associate II,** focused on driving process excellence and technology-enabled transformation across the lending platform. The position emphasizes automation and machine learning to optimize operational performance, strengthen risk management, and enhance both customer and specialist experiences.

You will identify and prioritize high-value opportunities to modernize workflows, translating them into measurable outcomes by partnering with Business, Product, and Technology teams to design, deliver, and scale solutions. Working across multiple stakeholders, you will help define best-in-class processes, uncover synergies, and ensure ris...