Capacity Planning Analyst - (Back Office)

The Capacity Planning Analyst delivers accurate demand forecasts and capacity plans that allow Entain to meet customer demand across multiple markets and channels.

• You will focus on producing high‑quality planning outputs, maintaining forecasting models, and providing data‑led insight to operational partners. Working with the wider Planning & Performance team, the Analyst supports working relations with the Operations and Finance teams. The Analyst helps ensure they meet service targets while supporting cost control and business growth.

Knowledge & Experience

Essential

• 1–3 years' experience in an Analyst, Capacity Planning, Resource Planning, or Workforce Management role.
• Experience working with data to produce forecasts, plans, or operational insight in a fast‑paced environment.
• Experience of workforce management tools such as NICE W...