Role Purpose

The Capacity Manager ensures that Allianz Technology’s IT infrastructure, platforms, and services have the right amount of capacity — at the right time, at the right cost — to meet current and future business demands. This role operates across the full ITIL v4 Capacity & Performance Management practice, encompassing business capacity management (translating business forecasts into IT demand), service capacity management (ensuring end-to-end services perform within SLA parameters), and component capacity management (monitoring and optimising infrastructure components). The Capacity Manager is a critical link between business planning, service design, financial management, and technical operations, preventing both under-provisioning (outages, degraded performance) and over-provisioning (waste, unnecessary cost).