Campaign manager

Campaign Manager | Cape Town

Call Force is a prominent BPO known for delivering exceptional outsourced solutions to our clients. We are seeking a highly skilled and results‑driven Campaign Manager for our Outbound Telco Sales division. As a Campaign Manager, you will be responsible for planning, executing, and optimizing outbound sales campaigns to drive revenue growth and exceed client expectations.

Key Responsibilities Develop comprehensive campaign strategies aligned with client goals and industry best practices. Define campaign objectives, target audience, and key performance indicators (KPIs). Create and manage campaign budgets and timelines. Lead a team of team leaders, sales agents, trainers, and support staff to ensure campaign success. Ensure team leaders performance reviews are conducted regularly, and constructive feedback is given for performance improvement. Foster a collaborative and high‑performance culture within the team. Oversee the execution of outbound sale...