Call Support Executive

Key Responsibilities

• Make outbound calls to potential customers from the provided databases and leads.
• Explain company services clearly and professionally.
• Generate and qualify leads for the sales team.
• Follow up with interested prospects via calls and WhatsApp.
• Maintain accurate records of conversations and customer information.
• Handle basic customer queries and direct complex issues to senior staff.
• Achieve daily and monthly calling and lead-generation targets.
• Coordinate with the sales and operations team for smooth client onboarding.

Required Skills & Qualifications

• Minimum qualification: Graduate preferred.
• Good communication skills. – Should be fluent in English
• Comfortable speaking on calls for long durations.
• Basic computer and MS Excel knowledge.
• Positive attitude a...