Call Operations Specialist (Ringba / CallGrid)

Highline Financial Group is seeking a Call Operations Specialist with experience in Ringba, CallGrid, or similar pay-per-call platforms to help support and scale our growing performance marketing business.

This role will be responsible for managing call routing, campaign setup, publisher onboarding, buyer onboarding, reporting, and day-to-day call operations across multiple verticals, including ACA, Medicare, Final Expense, and Auto Insurance.

Responsibilities

• Configure and manage campaigns within Ringba, CallGrid, or similar platforms
• Set up and maintain call routing, tracking numbers, schedules, and buyer rules
• Assist with onboarding publishers and advertisers
• Monitor campaign performance and troubleshoot routing or operational issues
• Manage reporting and ensure accurate call tracking and delivery
• Collaborate with leadership to improve operational efficiency and campaign performance

Qualific...