Call Centre Consultant - Roadside Assistance

• Multiple full-time positions available | Generous pay rates | Great benefits
• Monday 31st August start date | Extensive training provided | Fun, hard-working team
• 24/7 call centre - core hours 5:00 AM - 1:00 AM | Roster provided 6 weeks in advance 

Your new opportunity

RAA's Roadside Assistance Centre is growing — and we've got multiple Call Centre Consultant roles up for grabs.

You'll be the first friendly voice our members and clients hear when their car breaks down. Reporting to the Team Manager, you'll turn a stressful moment into a calm, sorted one. 

You'll:

• Answer member and client calls with professionalism and empathy
• Deliver top-tier service that keeps members coming back
• Solve problems on the spot, minimising escalations
• Collaborate with your team and help drive better ways of working
• Hit monthly KPIs...