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Call Centre Consultant (Concrete)

YTL CONCRETE (S) PTE. LTD.

singapore, singapore, Singapore Full-time June 30, 2026
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Vacancy Description

Key Responsibilities:
  • Customer Order Management: Handling concrete orders, coordinating with customers on delivery schedules, and ensuring timely fulfillment of orders.
  • Inquiry Handling: Addressing customer inquiries about concrete products, specifications, and delivery schedules.
  • Leads Generation (Potentially): Identifying potential customers in the construction and renovation industries and generating leads through cold calls or networking.
  • Technical Support: Providing technical advice, recommendations, and solutions to customers regarding concrete products and applications.
  • Problem Resolution: Addressing customer concerns and complaints related to concrete orders and deliveries.
  • Customer Relationship Management: Building and maintaining positive relationships with customers.
  • Sales Support: Assisting sales managers and teams in achieving sales targets. ...

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