Vacancy Description
POSITION TITLE: Call Center Specialist / Family Connection Specialist
REPORTS TO: CEO
Salary: $50,000
Full Time
To serve people and serve them better than anywhere else.
The Call Center Specialist works with leadership, managers, and the business development team to achieve this by:
Leadership & Service:
• Communicate, model, and carry out our organization's vision statement through every family, referral source, manager, and team interaction.
• Create a warm, calm, and professional first impression for families and referral sources who are looking for senior living support.
• Use care, patience, and good judgment when speaking with families who may be overwhelmed, emotional, rushed, or unsure of the next step.
• Be a resource for managers and business development by gathering clear information, documenting thoroughly, and protectin...
REPORTS TO: CEO
Salary: $50,000
Full Time
To serve people and serve them better than anywhere else.
The Call Center Specialist works with leadership, managers, and the business development team to achieve this by:
Leadership & Service:
• Communicate, model, and carry out our organization's vision statement through every family, referral source, manager, and team interaction.
• Create a warm, calm, and professional first impression for families and referral sources who are looking for senior living support.
• Use care, patience, and good judgment when speaking with families who may be overwhelmed, emotional, rushed, or unsure of the next step.
• Be a resource for managers and business development by gathering clear information, documenting thoroughly, and protectin...
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