Vacancy Description
Description
We are looking for a Call Center Specialist to support a busy healthcare contact center in Omaha, Nebraska. This Contract opportunity is expected to begin as a three-month assignment covering a leave of absence, with potential for extension based on business needs. In this role, you will help patients navigate scheduling and service questions while delivering accurate, courteous support in a fast-paced environment.
Responsibilities:
• Respond to a high volume of incoming and outgoing calls while providing attentive, patient-focused service and meeting established performance expectations.
• Coordinate appointments across multiple specialties and care locations by following scheduling guidelines and confirming accurate visit details.
• Gather, verify, and update patient demographic information to help maintain complete and accurate medical records.
• Assess caller concerns, ask clarifying questions, and use available res...
We are looking for a Call Center Specialist to support a busy healthcare contact center in Omaha, Nebraska. This Contract opportunity is expected to begin as a three-month assignment covering a leave of absence, with potential for extension based on business needs. In this role, you will help patients navigate scheduling and service questions while delivering accurate, courteous support in a fast-paced environment.
Responsibilities:
• Respond to a high volume of incoming and outgoing calls while providing attentive, patient-focused service and meeting established performance expectations.
• Coordinate appointments across multiple specialties and care locations by following scheduling guidelines and confirming accurate visit details.
• Gather, verify, and update patient demographic information to help maintain complete and accurate medical records.
• Assess caller concerns, ask clarifying questions, and use available res...
Ready to Apply?
अभी आवेदन करें
Submit your application for Call Center Specialist at Robert Half Office Team
Apply for this Position