Call Center Specialist

DayOne is a global leader in the development and operation of high-performance data centers, expanding across Asia and Europe.

Location: DayOne, Nusajaya Tech Park, Johor

Department: Customer Success Department

Working Shifts: Morning (7am - 4pm) or Afternoon (3pm – 12am) or Night (11pm – 8am), shift schedule changes monthly

Salary Package Includes: Basic Salary + Meal Allowance + Mobile Allowance + Night Shift Allowance + Contract Completion Bonus

Benefits: Annual Leave, Sick Leave, Hospitalization Leave, Overtime Pay, Birthday leave, Company Insurance

Job Overview

We are seeking an experienced and dynamic Call Center Specialist fluent in Mandarin and Cantonese (spoken, written, and reading). The role is critical to our front‑line service excellence and requires strong communication skills, a proactive mindset, and experience in high‑volume customer support environments. The succe...