Vacancy Description
Call Center Representative
Wilkes Barre, PA
Job details Job type
+ Full-time
Shift and schedule
+ 8 hour (Evening/Overnight)
+ Weekends (required)
+ Holidays (required)
Work setting
+ Remote Call Center
+ Must reside in (PA, NY, NJ, MD, VA, WV, NC, SC)
Full job description The Remote Call Center Dispatcher is responsible for coordinating emergency roadside service for commercial vehicles across a network of more than 70 McCarthy Tire locations. This position serves as the primary point of contact for customers experiencing roadside breakdowns involving tractor-trailers, box trucks, straight trucks, buses, and other commercial vehicles. Dispatchers gather critical information, determine the appropriate service response, coordinate with McCarthy Tire service locations and technicians, and provide timely updates to customers throughout the event. ...
Wilkes Barre, PA
Job details Job type
+ Full-time
Shift and schedule
+ 8 hour (Evening/Overnight)
+ Weekends (required)
+ Holidays (required)
Work setting
+ Remote Call Center
+ Must reside in (PA, NY, NJ, MD, VA, WV, NC, SC)
Full job description The Remote Call Center Dispatcher is responsible for coordinating emergency roadside service for commercial vehicles across a network of more than 70 McCarthy Tire locations. This position serves as the primary point of contact for customers experiencing roadside breakdowns involving tractor-trailers, box trucks, straight trucks, buses, and other commercial vehicles. Dispatchers gather critical information, determine the appropriate service response, coordinate with McCarthy Tire service locations and technicians, and provide timely updates to customers throughout the event. ...
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