Call Center Representative

Angeles City, PH

POSITION OVERVIEW

MCI is a leading tech‑enabled business services company offering Customer Experience (CX), Business Process Outsourcing (BPO) and XaaS solutions to diverse industries. The company operates contact centers both on‑site and remote, focusing on enhancing customer journeys and driving scalability.

We are hiring Call Center Representatives to handle inbound and outbound customer service initiatives for a portfolio of well‑known clients. The role requires strong written and spoken English and prior call‑center experience. Candidates must live within 80 km of our office.

YOU’LL ALSO NEED

• A high‑speed internet connection
• A quiet work environment
• High proficiency in English
• Experience working from home

Complete the full application on our careers page, including screening questions and a brief pre‑employment test.

POSITION RESPONSIBILITIES

...