Call Center Representative - Open to Fresh Graduates

Job Description

We are looking for Call Center Representatives who will deliver excellent customer support and ensure a positive client experience. The role involves handling inquiries, resolving concerns, and maintaining high service standards in a professional environment.



Qualifications:

- College graduates are welcome to apply

- Good English communication and writing skills

- Basic computer and typing skills

- Familiarity with email, chat platforms, and MS Office/Google Workspace

- Ability to multitask and work under pressure

- Willing to work onsite in Cebu City



Key Responsibilities:

- Manage customer interactions through various communication channels

- Address customer concerns and provide appropriate solutions

- Maintain accurate records of customer interactions

- Ensure customer satisfaction by delivering quality service

- Adhere to company policies and performance...