Call Center Manager (Hiring Immediately)

Director Of Call Center

The Director of Call Center will oversee the entire call center operation, managing a team of sales agents responsible for generating new business and driving sales over the phone. You'll be responsible for setting strategic direction, optimizing processes, and ensuring the team consistently meets or exceeds lead generation and revenue goals. This role requires a blend of leadership, hands-on management, and operational excellence to deliver high performance in a fast-paced environment.

Key Responsibilities

• Leadership & Team Management: Manage, lead, and motivate a team of call center agents focused on generating high-quality leads and driving new business for the company. Foster a culture of accountability, teamwork, and high performance.
• Sales Strategy Development: Design and implement effective call center strategies for both inbound and outbound lead generation, ensuring the team is equipped to identify opportun...