Vacancy Description
Job Title: Call Centre Executive
Department: Call Centre / Patient Relations
Location: Noida Sec-63
Employment Type: Full-Time
Experience: 1–3 Years (Healthcare/IVF experience preferred)
Job Summary
We are looking for enthusiastic and customer-focused Call Centre Executives to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, scheduling patient appointments, addressing patient queries, and ensuring a seamless communication experience. Candidates with prior experience in an IVF/Fertility Centre , hospital, or healthcare industry will be preferred.
Key Responsibilities
- Handle inbound and outbound calls professionally and courteously.
- Respond to patient inquiries regarding consultations, treatments, appointments, and services.
- Schedule, reschedule, and confirm appointments with doctors and...
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