Vacancy Description
GENERAL DESCRIPTION OF THE JOB:
Work involves answering the telephone, taking customer orders and scheduling work to be performed by the service department. Performance of simple clerical work will also be required.
JOB ACTIVITIES:
+ Ambassador and spokesperson for the company
+ Acts as the spokesman for the customer, communicating to the company: what the
customer wants, when they would like it, and how they would like it done
+ Communicate with the customer and answer their questions and concerns
+ Assist callers in understanding their problem and communicate fee’s, method of
service, and payment options
+ Utilizes scheduling priorities to schedule an appointment time
+ Answers phones correctly and in a professional manner.
+ Takes calls correctly using scripts and professional practice steps
+ Enters all cus...
Work involves answering the telephone, taking customer orders and scheduling work to be performed by the service department. Performance of simple clerical work will also be required.
JOB ACTIVITIES:
+ Ambassador and spokesperson for the company
+ Acts as the spokesman for the customer, communicating to the company: what the
customer wants, when they would like it, and how they would like it done
+ Communicate with the customer and answer their questions and concerns
+ Assist callers in understanding their problem and communicate fee’s, method of
service, and payment options
+ Utilizes scheduling priorities to schedule an appointment time
+ Answers phones correctly and in a professional manner.
+ Takes calls correctly using scripts and professional practice steps
+ Enters all cus...
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