Vacancy Description
The Customer Service Associate for Life Insurance will provide call center functional and/or technical support for a Group Life Insurance client.
Key Responsibilities
+ Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
+ Will support the resolution of customer problems, incidents, issues, requests, and queries
+ Liaise with other support teams, or product teams as required to resolve requests issues in a timely manner
+ Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents
+ Manages incoming telephone calls, emails, and or faxes for Life Insurance benefits
+ Utilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer servi...
Key Responsibilities
+ Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
+ Will support the resolution of customer problems, incidents, issues, requests, and queries
+ Liaise with other support teams, or product teams as required to resolve requests issues in a timely manner
+ Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents
+ Manages incoming telephone calls, emails, and or faxes for Life Insurance benefits
+ Utilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer servi...
Ready to Apply?
अभी आवेदन करें
Submit your application for Call Center Associate- Life Insurance at Accenture
Apply for this Position