Call Center Agent - Saudi Nationals Only

Call Center Agent - Saudi Nationals Only

About the Role

Location Saudi Arabia Ash Sharqiyah Dammam Company Siemens Energy Company Ltd. Organization Gas Services Business Unit Service Middle East Full / Part time Full-time Experience Level Professional / Experienced

A Snapshot of your day

Your day involves providing responsive support to customers by handling incoming calls and emails related to plant control systems and power plant operations, ensuring issues are addressed efficiently and professionally. Leveraging your technical knowledge and communication skills to troubleshoot concerns, deliver solutions, and maintain a high standard of customer service and operational support.

How You’ll Make an Impact

Provide timely and professional support to customers by managing inquiries related to plant control and operating systems via phone and email.

Accurately document customer interactions, ser...