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Call Agent - Inbound and Outbound 1

Nedbank

Remote, Remote, South-Africa Full-time July 15, 2026
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Vacancy Description

Requisition and Specialist Recruiter Details

REQ - Sabelo Phiri
Closing Date - () This is a PIPELINE advert


Cluster and Location

Total Business Banking and Retail - Nedbank Contact Centre - Consumer
Umhlanga, Durban, KwaZulu Natal


Career Stream

CALL CENTRE (Service)


Leadership Pipeline

Manage Self: Technical


Call Agent - Fixed Term Contract



Job Purpose

To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained.


Job Responsibilities

Adhere to the daily schedule to ensure that targets are met by following the work plan.
Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
Escalate all unresolved que...

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