Café Operations Leader & Guest Experience Champion

Marks & Spencer Café in the United Arab Emirates seeks a Duty Manager to lead daily café operations, drive exceptional guest experiences, and uphold HACCP and food safety standards. You will manage staff, schedule shifts, control costs, and ensure quality across all food preparation and service activities.

You will coach a high-performing team, develop talent, and partner with Store Management to achieve sales and KPI targets while delivering premium hospitality aligned with the M&S brand.