Butler Service Desk Agent

**Additional Information** Flexible availability including weekends and holidays, previous hotel experience or customer service experience in reservations, call centers, airlines preferred.
**Job Number** 26078670
**Job Category** Rooms & Guest Services Operations
**Location** 325 Bay Street, Toronto, ONT, Canada, M5H 4G3
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $21.27-$26.59 per hour

**POSITION SUMMARY**

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact approp...