Business Writer - Fixed Term Contract - Multiple Sites

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Content Development
  • Create and update SOPs, process documents, and step‑by‑step job aids
  • Simplify complex workflows into clear, concise, and easy‑to‑follow instructions
  • Ensure documents adhere to organizational templates, standards, and tone
  • Design process maps to showcase the workflow
  • Create new hire, refres...