Vacancy Description
Business Support Manager
40 hours per week Mon-Fri
Salary: £37.5K pa
Based at: Cambridge & Peterborough Service Centre (PE29)
Job purpose:
The Business Support Manager is responsible for overseeing business support functions across the contracts based at their dept, ensuring effective coordination of activity, reporting, and stakeholder engagement.
The role supports operational delivery through capacity planning, performance monitoring, audit activity, and customer service oversight, while acting as the primary point of contact for the Commissioning Authority concerns or issues. The postholder will work as part of the Senior Management Team at Cambridge & Peterborough Service Centre.
Key Responsibilities:
Line Management
Provide direct line management to the Customer Service Team.
Set objectives, monitor performance, and support development of direct reports.
Ensure team structure and resource aligns with serv...
40 hours per week Mon-Fri
Salary: £37.5K pa
Based at: Cambridge & Peterborough Service Centre (PE29)
Job purpose:
The Business Support Manager is responsible for overseeing business support functions across the contracts based at their dept, ensuring effective coordination of activity, reporting, and stakeholder engagement.
The role supports operational delivery through capacity planning, performance monitoring, audit activity, and customer service oversight, while acting as the primary point of contact for the Commissioning Authority concerns or issues. The postholder will work as part of the Senior Management Team at Cambridge & Peterborough Service Centre.
Key Responsibilities:
Line Management
Provide direct line management to the Customer Service Team.
Set objectives, monitor performance, and support development of direct reports.
Ensure team structure and resource aligns with serv...
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