Vacancy Description
Business Support Assistant - Housing and Neighbourhoods
£25,583 to £26,403 pro rata for hours worked
Part Time
Fixed Term Contract - 1 year
18.5 hours per week (Monday & Tuesday full days and Wednesday morning)
About The Role
Business Support Officer in the Specialist Support team. First point of contact for services including Independent Living, Extra Care, Community Support and Care Connect 24-7. Provide comprehensive administrative support to a large reactive and dynamic front‑line team. Liaise with applicants, families and professionals, use initiative, be proactive and show empathy.
Key tasks will include:
- Acting as the first point of contact for our service, managing our service email accounts and answering telephone enquiries for our customers and internal teams.
- Taking minutes for team, resident and professional meetings.
- Creating and managing tenant and customer accounts.
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