Business Process Analyst Configure, Price, Quote

Business Process Analyst Configure, Price, Quote

Overview

The D2R transformation aims to resolve bottlenecks, silos, and disconnects across business processes, data, and technologies to deliver a fully integrated and seamless end‑to‑end customer, partner, and employee experience. As a Business Process Analyst, you will support Global Business Process Leaders by optimizing and enhancing business processes, streamlining operations, standardizing governance, creating an integrated data model, and enabling connected quotes across our portfolio. Your work will help align new, renewal, and cross‑sell/upsell opportunities, ultimately providing a 360‑degree view of our customers.

Key Responsibilities

• Transition processes and deliver high‑quality service to internal and external customers in a timely manner.
• Reduce customer effort and enhance productivity through process improvements.
• Optimize processes to solve root‑cause pr...