Business Operations Manager at Gilead

Drive your career forward as a Business Operations Manager at Gilead in Mississauga, specializing in CRM and Commercial Operations. Collaborate with teams while managing the CRM ecosystem and ensuring operational success.
In this pivotal role, you will enhance Gilead's CRM setting and execute essential commercial processes. Reporting to the Director of Analytics & Insights, your work will focus on data management, user training, and overseeing Veeva Events Management. Your expertise will play a crucial role in driving efficiency across teams.
Key Responsibilities:
• Resolve Veeva issues by collaborating with stakeholders
• Create and maintain bi-annual target lists for users
• Conduct thorough data management and hygiene tasks
• Train users on CRM tools and features effectively
• Oversee local ticketing for prompt issue resolution
Requirements:
• 4+ years of experience in business intelligence
• Solid knowledge of Salesforce/Veeva development
• Understa...