Business Intelligence Engineer, Amazon Customer Service

Description
Customer Support Data Intelligence team is looking for a Business Intelligence Engineer to help build next-generation metrics and drive business analytics that have measurable impact. The successful candidate will have a strong understanding of different businesses and customer profiles — the underlying analytics, and the ability to translate business requirements into analysis, collect and analyze data, and make recommendations back to the business. BIEs also continuously learn new systems, tools, and industry best practices to help design new studies and build new tools that help our team automate and accelerate analytics.

As a BIE, you will develop strategic reports, design UI, and drive projects to support the WWCS team as well as the entire WW Operations team's decision-making. This role is inherently cross-functional — you will work closely with the finance team, engineering, and leadership across WWCS.

A successful candidate will be a self-starte...