Business Intelligence

This role is responsible for maximising collection success rates by optimising payment processes, tracking strategies, and pay-day management initiatives while reducing operational costs and ensuring compliance with relevant regulatory requirements. The successful candidate will work closely with cross-functional teams to drive continuous improvement across collections and payment operations.

Key Responsibilities:

• Monitor collections and payment performance and identify opportunities for improvement.
• Analyse data and provide insights to support business decisions.
• Develop and maintain reports, dashboards, and performance metrics.
• Test and optimise collection strategies to improve recovery rates.
• Identify process inefficiencies and recommend improvements.
• Support initiatives that reduce costs and improve operational efficiency.
• Ensure processes comply with relevant regulation...