Vacancy Description
Business Improvement Officer – Complaints
Location: Halifax / hybrid
Department: Customer Experience
Contract type: Permanent / Full-time
About the role
We're looking for a Business Improvement Officer - Complaints to join our Customer Experience team and play a key role in managing and resolving customer complaints in a timely manner, escalating to Business Improvement Manager where required.
Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Key responsibilities
- Maintain a good knowledge of all processes and pr...
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