Vacancy Description
- Oversee Business Center operations ensuring hotel standards and procedures are followed.
- Set up and sell boardrooms arrange appointments meetings and provide secretarial services.
- Maintain appropriate stock levels for Business Center operations preparing requisitions as needed.
- Ensure smooth handover between shifts.
- Assign tasks offer assistance and monitor performance suggesting improvements as needed.
- Implement and control checklists review and sign the Business Center logbook update activity reports.
- Issue daily and monthly reports on Business Center activity and revenue.
- Assist AFOM and FOM in administrative duties including monitoring and preparing forecasts/statistics.
- Handle guest complaints professionally ensuring satisfaction and resolution.
- Socialize with guests provide excellent service ensure guest privacy and confidentiality.
- Keep team updated on outlet timings activities inte...
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