Business Analyst/Project Manager [100% Remote]

About the Role

This is a client-facing role. Fluent English and the confidence to lead a call are non-negotiable.

This role is roughly 60% Business Analyst, 40% Project Manager.

You work directly with our clients, who are small business owners, not enterprises. They are non-technical, busy, and they describe what they want in vague, incomplete, sometimes contradictory terms. Your job is to work out what they actually need, which is rarely what they first say.

You find the gaps. You spot the edge cases nobody mentioned. You push back when a request will cause problems later. You turn it into something a developer can build, and you test it yourself.

Before anything goes live, you are the one who makes sure what we ship is what the client actually meant. You greenlight the deployment, and you own the result.

A senior developer writes the code. You don't build or architect, but you are technical enough to hold your own: you know APIs...