Business Analyst

Job Description
Location: Austin or Dallas preferred. Remote Okay!

Possible Extension

Job Description:

Analysis & Gap Identification

· Analyze top-volume and high-impact paper forms to identify digitization opportunities and recommend paths to digital conversion

· Conduct gap analysis across client and operational journeys to identify friction, risk, and manual processes

· Identify and define digital use cases to address gaps in existing experiences and inform recommended paths to digitization

Prioritization & Insights

· Evaluate and support prioritization of forms based on volume, impact, complexity, and feasibility

· Generate insights to inform prioritization and sequencing decisions

· Identify dependencies, risks, and tradeoffs, and surface clear, data-driven recommendations

Process & Workflow Definition

· Develop business and process documentation, including current state ...