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Business Analyst, Process Improvement & Automation, Road US

DSV

Atlanta, Georgia, United States Full-time July 08, 2026
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Vacancy Description

Location: Atlanta, GA 


Division: Road US
Job Posting Title: Business Analyst, Process Improvement & Automation 
Time Type: Full Time


Summary


The Business Analyst, Process Improvement & Automation supports transportation brokerage operations by assisting with business analysis, process improvement, reporting, and technology-enabled solutions. This role partners with agent owners, operations, sales, finance, and corporate support teams to understand business processes, identify opportunities for improvement, and support initiatives that enhance operational efficiency, customer service, and business performance.

The Business Analyst helps maintain reporting, document business processes, and support projects that improve day-to-day operations. This role also assists in identifying practical ways to leverage AI-enabled business tools and automation technologies to simplify repetitive tasks, improve productivi...

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