Business Analyst - IT innovation - Freelance

Job description

Context and objective of the mission

Join a dynamic IT Innovation team within a higher education environment focused on digital transformation and responsible AI adoption. The role acts as a central point across both operational and innovation tracks, owning and evolving business analysis, enablement, community management, and operational activities. The position operates within a flexible “liquid” team model with an 80/20 split between main and flex responsibilities, reporting to the Programme Manager IT Innovation.

Main responsibilities

1. Business Analysis & Engagement
• Act as the main contact for stakeholders across entities
• Track use case submissions, follow up on pain points, share best practices for maintaining domain knowledge, and coordinate readiness
• Write user stories to clarify requirements, shape operational requests, and support backlog intake
• Manage the planner by tracking and communicating roadma...