Business Analyst – Digital Banking

Digital Banking Business Analyst to act as the bridge between technology teams and sales & distribution teams, ensuring smooth digital case submissions and supporting process optimization. This role involves conducting market research, competitor analysis, and in‑depth investigations into processes while engaging stakeholders. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in process mapping.

• Technology & Process Support : Act as a liaison between sales & distribution teams and technology teams for digital case submissions or issues. Investigate and resolve issues related to digital case processing and approvals. Work closely with IT and product teams to improve digital sales journeys.
• Market & Competitor Research : Conduct in‑depth market research to identify industry trends and best practices. Perform competitor be...