Business Analyst - AWS Data Ops (NEHR)

Position Overview This national healthcare programme consolidates and provides patient health data to serve national health needs and supports healthcare professionals to serve their patients better. The programme is part of a national healthcare ecosystem and supports the digitization and connection with other national healthcare programmes. Role & Responsibilities Perform daily monitoring / check to ensure the Data Operations is smooth and Data quality is achieved for individual Licensee / Source System / Institution Take ownership to discuss the Operation Tickets with the corresponding Licensee / Source System / Institution Responsible for the Ticket Lifecyle from Creation of tickets on new Issues, until closure and ensure the activities are tracked and completed within SLA, with exceptions / deviations being escalated immediately Support the development and implementation of data quality frameworks, policies, and standard operating procedures for NEHR data quality Design and execut...