Broadband Prepaid Base Management Head

Overview

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Prepaid Base Management Head is the architect of the autonomous, transaction-driven Broadband customer base. This role is responsible for the end-to-end value of the prepaid portfolio using AI-led interventions. The mandate is to drive sustainable revenue via AI-Driven Base Growth & Retention, utilizing algorithmic Next Best Action engines to prevent dormancy, maximize ARPU, and champion an autonomous service experience across all broadband technologies.

Duties And Responsibilities

• AI-DRIVEN BASE GROWTH & RETENTION
• Predictive Churn & Auto Save: Deploys models that identify at-risk customers by analyzing real-time data: loading patterns, signal degradation, etc.
• Proact...