Brand Retail Sales & Customer Experience Executive

Hybrid Role: Dr Sam’s Retail Sales and Customer Experience Executive - Manchester

Location:

● 4 days/week in-store: London (Base Store: Manchester Trafford Centre)

• May be required to work in other stores & occasional travel regionally for store openings and events

● 1 day/week remote: Work from home (CX)

Working Days:

5 days pw, 7.5hrs per day (excluding 1-hour lunch break) on a 4-week rolling rota Mon-Sun

Overview:

We are looking for a passionate and versatile Retail Sales & Customer Experience Executive to represent Dr Sam’s both in-store and online. This unique hybrid role bridges our physical retail presence with our digital customer experience team — ensuring that every touchpoint, from the shop floor to live chat, reflects the exceptional care, clarity and credi...