Branch Customer Experience & Solutions Specialist

Abu Dhabi Islamic Bank PJSC in Dubai is seeking UAE National candidates for a full-time Customer Service role that blends Helpdesk and CRO duties within the branch development framework. You will welcome walk-in customers, respond to inquiries, and resolve issues to support daily branch operations.

Knowledge of ADIB’s Retail & Institutional banking products, policies and Central Bank regulations is essential, with emphasis on cross-selling and compliance. The role reports to Branch management.