Vacancy Description
Looking for a customer service role where you can make an impact every day?
We're hiring a Branch Call Support Consultant to support customers, branches, and internal teams for one of Hawaii's leading financial institutions. If you enjoy helping people, solving problems, and handling challenging situations with confidence, we'd love to talk to you.
What You'll Do
+ Answer and resolve customer inquiries
+ Handle escalated calls and find solutions
+ Support branch and call center teams
+ Research customer concerns and follow through to resolution
+ Work across multiple systems while providing excellent service
What We're Looking For
+ 3+ years of customer service, call center, or banking experience
+ Experience handling escalated customer issues
+ Strong communication and problem-solving skills
+ Comfortable multitasking and working in a fast-paced environment
+ Detail-oriented and pr...
We're hiring a Branch Call Support Consultant to support customers, branches, and internal teams for one of Hawaii's leading financial institutions. If you enjoy helping people, solving problems, and handling challenging situations with confidence, we'd love to talk to you.
What You'll Do
+ Answer and resolve customer inquiries
+ Handle escalated calls and find solutions
+ Support branch and call center teams
+ Research customer concerns and follow through to resolution
+ Work across multiple systems while providing excellent service
What We're Looking For
+ 3+ years of customer service, call center, or banking experience
+ Experience handling escalated customer issues
+ Strong communication and problem-solving skills
+ Comfortable multitasking and working in a fast-paced environment
+ Detail-oriented and pr...
Ready to Apply?
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