Vacancy Description
COMPANY PROFILE
An Indian multinational company providing IT services, consulting, and digital solutions to global enterprises.
Position
Operation Team Leader
Company Industry
BPO
Work Location
Quezon City
Work Schedule
Shifting Schedule
Salary
Php 40,000-50,000 gross
Work Set Up
Onsite
JOB REQUIREMENTS
- Bachelor’s degree required.
- 7–8 years of experience in operations management.
- At least 2–3 years of direct leadership over Supervisors, Team Leads, or Associate Managers.
- Background in Customer Service or related functions.
- Demonstrated success in launching new BPO accounts, managing transitions, and leading pilot programs.
- Strong client management expertise, including executive-level communication and hosting client visits.
- Advanced skills in capacity planning, workforce forecastin...
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