Bookings Clerk

Key Responsibilities: Schedule customer service and repair bookings. Answer incoming calls and assist customers professionally. Confirm appointments and follow up with customers. Maintain accurate booking records and workshop schedules. Liaise with the Service Department to ensure efficient workflow. Provide excellent customer service. Perform general administrative duties within the service department. Minimum Requirements: Grade 12 (Matric). Previous experience as a Bookings Clerk or in a customer service/administration role within a motor dealership will be advantageous. Excellent communication and telephone skills. Strong administrative and organisational abilities. Computer literate (MS Office; dealership management system experience advantageous). Ability to work well under pressure in a fast-paced environment. Professional, well-presented, and customer-focused